Privacy Policy

1. Introduction

Roof-It, Inc. ("Roof-It," "Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://saltlakecityroofs.com (the "Site"), request an estimate, or communicate with us, including by text message.

This policy is written to comply with applicable privacy laws and with A2P (Application-to-Person) messaging requirements.

Please read this policy carefully. If you do not agree with our policies and practices, please do not use our Site or our services.

2. Information We Collect

We collect information you voluntarily provide when you request a quote, schedule an appointment, or contact us:

Contact information: name, email address, phone number, and mailing address

Property and project details: property address, roof condition, services requested, and any notes or photographs you send us

Communications: messages, inquiries, form submissions, and text messages you exchange with us

[NEEDS DAVID: Include a payment information line only if Roof-It actually accepts payment through the website. If payment happens by check, card in person, or through a financing partner, leave this out.]

We also automatically collect limited technical information when you use the Site, including browser type, device type, operating system, IP address, referring page, and the pages you visit. We use this to understand how the Site is used and to improve it.

3. How We Use Your Information

To prepare and deliver estimates and quotes

To schedule, perform, and follow up on roofing services

To communicate with you about your project, appointments, and service requests

To respond to your inquiries and provide customer support

To send newsletters, promotions, and service updates where you have given permission

To improve our Site, our services, and our customer service

To comply with legal obligations and to protect against fraud or misuse

4. Text Message (SMS) Communications

Marketing SMS Opt-In

By selecting the Marketing SMS Opt-In checkbox and submitting your phone number, you authorize Roof-It, Inc. to send you promotional text messages, offers, and other marketing-related communications.

Message Frequency: Varies based on promotions and offers.

Opt-Out: You may opt out at any time by replying STOP to any message.

Help & Support: For assistance, reply HELP or contact us at (801) 809-7663.

Carrier Disclaimers: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Non-Marketing SMS Opt-In

By selecting the Non-Marketing SMS Opt-In checkbox and submitting your phone number, you authorize Roof-It, Inc. to send you transactional and service-related text messages, including appointment confirmations, service updates, and important notifications.

Message Frequency: Based on service needs.

Opt-Out: You may opt out at any time by replying STOP to any message. However, opting out may prevent you from receiving critical service-related messages.

Help & Support: For assistance, reply HELP or contact us at (801) 809-7663.

Carrier Disclaimers: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Mobile Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How We Share Your Information

We do not sell, trade, or rent your personal information.

We share information only with trusted service providers who help us operate our business, such as:

Payment processors

Email and text message delivery providers

Customer relationship management and scheduling software

Roofing measurement and instant estimate tools used on our Site

These providers are required to protect your information and may use it only to perform services for us.

We may also disclose your information: (a) when required by law or legal process; (b) to protect the rights, property, or safety of Roof-It, our customers, or others; (c) to investigate fraud or a suspected violation of our Terms of Service; and (d) in connection with a merger, acquisition, or sale of all or substantially all of our assets.

As stated in Section 4, mobile opt-in data and consent are never shared with third parties.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to operate the Site, remember your preferences, understand how visitors use the Site, and measure the performance of our advertising. You can control or disable cookies through your browser settings, though some parts of the Site may not function properly if you do.

7. Third-Party Links and Services

Our Site may link to or embed services operated by other companies, including mapping, review, and instant estimate tools. We do not control those companies and are not responsible for their content, privacy policies, or practices. We encourage you to review their privacy policies before providing information to them.

8. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

9. Data Retention

We keep your information for as long as needed to provide our services, maintain records of work performed, and comply with legal, tax, warranty, and insurance requirements. When information is no longer needed, we dispose of it securely.

10. Your Privacy Rights

You have the right to:

Request information about the personal data we hold about you

Request correction of inaccurate or incomplete information

Request deletion of your personal information, subject to records we are required to retain

Withdraw consent for communications, including SMS messaging, at any time by replying STOP or contacting us

Unsubscribe from marketing emails using the unsubscribe link in any message

To exercise these rights, contact us using the information in Section 13.

California residents: Under California's "Shine the Light" law, you may request information about the disclosure of your personal information to third parties for direct marketing purposes. Contact us to make that request.

11. Children's Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If you are a parent or guardian and believe a child under 13 has provided us with personal information, please contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with a new effective date, and changes

take effect when posted. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or want to change the personal information you have provided to us, contact us:

Roof-It, Inc.

[NEEDS DAVID: street address. The website schema says 3424 W 2400 S Ste B. The older 2019 policy and at least one directory say 2732 S 3600 W Bldg C Ste A. Confirm which is current and use it everywhere, including the Google Business Profile.]

West Valley City, UT 84119

Phone: (801) 809-7663

Email: [email protected]

Web: https://saltlakecityroofs.com

© 2026 Roof-It, Inc. All rights reserved.